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Why are our customers asking us if we are ISO Certified?
We only distribute products made by other manufacturers? Literally, we buy products in bulk, separate into individual packages and then ship them out. Why are our customers asking us if we are ISO...
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How do you measure customer satisfaction & quality?
I have created a Windows software application, which I have named QMSCAPA, for internal auditing, corrective action requests, preventive action requests and other quality management system elements. My...
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Measuring & Monitoring Quality
In previous articles posted I have written about ways to measure and monitor quality. In this article I will cover some fundamental methods for measuring and monitoring quality that covers the...
View ArticlePPAP – Pre Production Part Approval Process – What Is It And Why Do I Need To...
By Jeff Spira The pre-production part approval process (PPAP) is a new requirement being flowed down by many industrial customers to their component and process service suppliers. The Automotive...
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What do AS/ISO auditors look for when conducting an audit for a certifying body?
It’s complex, but here’s a popular short answer in the form of “auditor questions”: Are the processes properly documented and operating within the requirements of the Standard? Are quality policies...
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QMSCAPA v1.6.2 Available for Download
We recently added enhanced hyper-linked controls for Document Management in our QMSCAPA software, version 1.6.2 (single-user is license free). Essentially, you can now add unlimited attachments to the...
View ArticleHow do you Assess Quality Risk?
Managing Quality Risk By Jack T. Bogle, Managing Partner | Click here to request the full article and FMEA examples as a Microsoft Excel and Word files. In ISO 9001:2015, Preventive Actions appear to...
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Supply Chain Management Tools Enhanced in QMSCAPA
Essential to most company Quality Management Systems are the effective management and over-sight of its supply chain. Supply chain management is often referred to as the streamlining of a business’...
View ArticleFREE E-Book for ISO 9001:2015 Requirements
Guidance for Implementation of Quality Management Systems for Certification to the ISO 9001:2015 Standard FREE Requirements Guide for ISO 9001:2105 Implementation and Certification Complete the form...
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